Privacy policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit the Site or make a purchase.

Contact

If after reviewing this Policy you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us via our chat button, by email at info@benjis.net oder by post using the contact details below:

Benjis Seeds - Monte da Sobreira, Cortes Pereiras, 7665-880 Santa Clara a Velha, Beja District, Portugal

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information listed below) as "Personal Data." For more information about what Personal Data we collect and why, please review the list below.

  • Device information
    • Purpose of collection: to load the website precisely for you and to carry out analyses of website usage in order to optimise our website.
    • Survey source: Collected automatically when you access our website using cookies, log files and tags.
    • Disclosure for business purposes: We share information with our processors Shopify, EComposer builder, Transcy, XCloud Search & Filter, WC Wishlist Club, ANG Extra Menu, Joy Subcriptions and Ecom send pop up to technically maintain the functions of our website.
    • Personal data collected: Web browser version, IP address, time zone, cookie information, which websites or products you view, search terms, and how you interact with the website.
  • Order Information
    • Purpose of the survey: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping and send you invoices and/or order confirmations, communicate with you, verify our data, screen orders for potential risk or fraud and, where consistent with the preferences you have communicated to us, send you information or advertising about our products or services.
    • Survey source: raised by you.
    • Disclosure for business purposes: We share information with our processors Shopify, EComposer builder, WC Wishlist Club and Joy Subscriptions to process order information.
    • Personal data collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer support information
    • Purpose of the survey: to provide you with individual advice and problem solving.
    • Survey source: raised by you.
    • Disclosure for business purposes: shared with our processor Shopify.
    • Personal data collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

 

Minors

The website is intended for all ages. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address above to request deletion.

Disclosure of personal data

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: 

 

Behavioral advertising

As described above, we use your personal information to send you targeted advertising or marketing communications from Benjis seeds that we believe may be of interest to you. For example:

For more information about how targeted advertising works, please visit the Network Advertising Initiative's ("NAI") education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Use of Personal Information

We use your personal information to provide our services to you. This includes offering products for sale, processing payments, shipping and fulfilling your order, and notifying you of new products, services, and offers.

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are located in the European Economic Area (“EEA”), we process your personal data on the following legal bases:

  • Your consent;
  • The performance of the contract between you and the website;
  • Compliance with our legal obligations;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Retention

If you place an order through the website, we will retain your personal data for our records unless you request us to delete it. For more information about your right to erasure, see the "Your Rights" section below.

Automated decision-making

If you are based in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where that decision-making produces legal effects concerning you or otherwise significantly affects you.

We will no carry out fully automated decision-making with legal or otherwise significant effects using customer data.

Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant impact on you.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeatedly failed transactions. This blacklist remains in place for a few hours.
  • Temporary blacklist of credit cards linked to blacklisted IP addresses. This blacklist remains in place for a few days.

 

Sale of Personal Information

We do not sell personal or personal data!

 

Your rights

GDPR

If you are located in the EEA, you have the right to access the personal data we hold about you, to transfer it to a new service, and to request that your personal data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information above.

Your personal data will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

If you would like to designate an authorized representative to submit these requests on your behalf, please contact us at the address above.

 

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or move from one page to another. Cookies also provide information about how people use the site, for example, whether this is your first visit or if you are a regular visitor.

We use the following cookies to improve your experience on our website and to provide our services.

 

Cookies that are important for the functioning of the website

name function Length of time
_away Used in connection with access to the administrator. 2y
_secure_session_id Used in connection with navigation through a storefront. 24 hours
_shopify_country Used in connection with the cash register. meeting
_shopify_m Used to manage the customer's privacy settings. 1y
_shopify_tm Used to manage the customer's privacy settings. 30 minutes
_shopify_tw Used to manage the customer's privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1 minute
_tracking_consent Tracking preferences. 1y
c Used in connection with the cash register. 1y
cart Used in connection with the shopping cart. 2w
cart_currency Used in connection with the shopping cart. 2w
cart_sig Used in connection with the cash register. 2w
cart_ts Used in connection with the cash register. 2w
cart_ver Used in connection with the shopping cart. 2w
check out Used in connection with the cash register. 4w
checkout_token Used in connection with the cash register. 1y
dynamic_checkout_shown_on_cart Used in connection with the cash register. 30 minutes
hide_shopify_pay_for_checkout Used in connection with the cash register. meeting
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with customer registration. 2y
previous_step Used in connection with the cash register. 1y
remember_me Used in connection with the cash register. 1y
secure_customer_sig Used in connection with customer registration. 20y
shopify_pay Used in connection with the cash register. 1y
shopify_pay_redirect Used in connection with the cash register. 30 minutes, 3w or 1y depending on the value
storefront_digest Used in connection with customer registration. 2y
tracked_start_checkout Used in connection with the cash register. 1y
checkout_one_experiment Used in connection with the cash register. meeting

 

 

Reporting and analysis

name function Length of time
_landing_page Track landing pages. 2w
_orig_referrer Track landing pages. 2w
_s Shopify analytics. 30 minutes
_shopify_d Shopify analytics. meeting
_shopify_s Shopify analytics. 30 minutes
_shopify_sa_p Shopify analytics relating to marketing & referrals. 30 minutes
_shopify_sa_t Shopify analytics relating to marketing & referrals. 30 minutes
_shopify_y Shopify analytics. 1y
_y Shopify analytics. 1y
_shopify_evids Shopify analytics. meeting
_shopify_ga Shopify and Google Analytics. meeting

The length of time a cookie stays on your computer or mobile device depends on whether it's a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire 14 days after they are downloaded to your device.

You can control and manage cookies in a variety of ways. Please note that removing or blocking cookies may negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies using browser controls. These are often found in your browser's "Tools" or "Preferences" menu. For more information about changing your browser settings or blocking, managing, or filtering cookies, see your browser's "Help" file or visit websites such as: www.allaboutcookies.org.

Do not track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we will not alter our data collection and use practices when we receive such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Complaints

If you wish to make a complaint as mentioned above, please contact us by email or post using the contact details provided above under “Contact Us”.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. To do so, contact your local data protection authority or supervisory authority.

Last updated: August 20, 2025